1. Information Collection & Information Usage

This website/application only collects the necessary personally identifiable information to respond to your requests for our customized products and services. Personally identifiable information includes, but is not limited to: your first and last name, physical address, e-mail address, phone number, interests, date of birth, profile images, and any other information that identifies you as an individual when tied to the above data.

This website/application does not collect personally identifiable information unless you specifically and knowingly provide it. The collected information is used to operate the site and services efficiently and to inform you about new features, services, and products from Best Cement.

When you visit our website/application, we may send one or more cookies — small text files containing a string of alphanumeric characters — to your device. These cookies help us identify your browser, log you in faster, and enhance navigation. Cookies may also help us analyze usage patterns, such as pages viewed and links clicked, to improve the user experience.
You can disable cookies through your browser settings; however, some features of the site or app may not function properly if cookies are disabled.

This website/application may also carefully select other companies to send you information about their products or services related to ours (an “Extended Service”). If we intend to use personally identifiable information for an Extended Service, we will provide you with the option and instructions to decline. You may also opt out of receiving promotional messages by following the instructions in those communications.

We may collect and upload your Contact List information (only with your permission) to enhance social or communication features or to facilitate actions such as service coordination or communication between users. This data is used solely for user connection or functionality enhancement and is not shared with third parties except as required by law or necessary to provide the offered services.

We use the collected information to provide you with a seamless and personalized experience — including order processing, account management, customer service, and improvement of our offerings. Your email and phone number may be used to send important updates, offers, and newsletters. You can unsubscribe from these communications at any time.

This website/application may disclose personally identifiable information if required by law or if it believes such action is necessary to:

• Comply with legal obligations or processes,

• Protect and defend the rights or property of the company, or

• Ensure the safety of users or the public.

2. Location Tracking and Usage (For Employees and App Users)

If you are an employee or authorized representative using the Best Cement mobile application, we may collect your real-time (live) location data while the app is active or running in the background.

This location tracking feature is implemented for the following purposes:

• Monitoring and verifying employee visits to client sites, dealers, and projects.

• Managing logistics, scheduling, and route optimization for field operations.

• Ensuring employee safety and accountability during work hours.

• Enhancing service coordination and performance analysis.

Your live location data is securely transmitted and stored using encrypted protocols. It is accessible only to authorized personnel and is not shared with any third party unless required by law or essential to operational needs.
Best Cement strictly limits access to location data and retains it only as long as necessary for operational, compliance, or safety purposes.

3. User/Member Interaction Features

This website/application may include features allowing users/members to disclose their identities or communicate with others. Any personal details (such as e-mail addresses) you choose to share through these features are done at your own risk, and Best Cement is not responsible for the same.
If you believe your privacy has been violated due to such interactions, please notify us at contact@bestcement.co.in.

4. Other Websites

This website/application may contain links to third-party websites. Best Cement is not responsible for the privacy practices or content of such websites.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer period is required or permitted by law.
If you wish to delete your account or request removal of your personal data, please contact us using the details provided below.

6. Third-Party Services

We may engage trusted third-party service providers to assist in delivering our products and services. These providers have access to limited personal data only to perform their designated tasks and are bound by confidentiality agreements to protect your information.

7. Children’s Privacy

Our website and mobile app are intended for users aged 18 and above. We do not knowingly collect personal information from individuals under this age. If we become aware of such data collection, we will promptly delete it from our systems.

8. Data Security

We prioritize the security of your information by implementing industry-standard encryption, secure servers, and strict access controls. Your personal and location data are stored in protected environments accessible only to authorized personnel.

9. Updates to the Privacy Policy

We reserve the right to modify this Privacy Policy as necessary. Updates will be reflected on this page, and continued use of our website or app after any modifications constitutes your acceptance of the revised policy.

10. Notify Us

If you believe that Best Cement or its users have not adhered to the principles outlined in this Privacy Policy, please notify us by email at contact@bestcement.co.in.
We will make all commercially reasonable efforts to promptly identify and correct any issues.
If you have any questions, concerns, or requests regarding our Privacy Policy or how your personal information (including location data) is handled, please contact us at contact@bestcement.co.in.